Child Sponsorship FAQs

You can find your Supporter ID in your My World Vision Account.

Sign in > My Details > Supporter ID will be displayed.

You can write an e-letter to your sponsored child through your My World Vision account any time.

If you would like to send your letter through the post, the address for the World Vision office in your sponsored child’s country is included in your Child Sponsorship welcome pack. Make sure you include your child’s name and ID number. You will need to cover any postal costs for sending the letter. Please contact us if need any further support.

You can find your sponsored child’s ID in your My World Vision account. Sign in > Select your sponsored child’s profile, and the ID will be alongside the child’s photo.

When you start your sponsorship journey, you’ll receive an introductory letter from your sponsored child within the first three months. After that, it’s up to you if you’d like to keep the conversation going by writing.

 You can write an e-letter to your sponsored child through your My World Vision account any time.

  If you send a letter in the post, replies to posted mail usually take 2-5 months to arrive. Please be aware that delivery timeframes can vary. It can take a little time for World Vision staff to translate and deliver your correspondence. And postal services can be less reliable in developing countries.

Sometimes things can happen out of our control that could delay you hearing from your sponsored child. If you haven’t received a reply within a reasonable amount of time please contact us on 0800 800 776 or email us at email@worldvision.org.nz and we will follow it up.